Vikas Bank’s Mobile Banking & Internet Banking : (View only) services are safe and secure as various measures are put in place to protect your personal banking information from disclosure to third parties.

To enhance this protection, here are some things that you should be vigilant about to avoid fraudster attempts to unauthorized transactions in your account :

• Any SMSs from unknown persons asking you to update your / KYC/PAN/Aadhaar details, in such cases do not click the shown in such unauthorized SMSs. And not to be worried about any such threat or warning of Blocking your account etc.,
• Scamsters advise you to download third-party screen-sharing apps for resolving your complaints if any.  By downloading and installing such apps, they may get access to your mobile screen and other mobile data. If you download or install such an app ignoring this advice Scamsters may access your mobile screen and mobile data which may lead to fraud in your account.
• Fake helpline numbers are updated on search engines by seamsters that you call, in such cases fraudsters may seek your banking details like responding to OTP, Password, Account details CVV, Card number, etc., Under such circumstances, contact the authorized official Vikas Bank mentioned on the Bank’s website.

Vikas Bank strongly recommends a few Dos and Don'ts for maintaining the confidentiality of your banking accounts : 

• Do not share your Customer ID and login password, OTP, ATM PIN, card number, CVV, expiry date, UPI VPA/MPIN with anyone over the message, call, email, or even orally.
• Do not click, open, or respond to emails, messages, links, etc, with lucrative offers like cashback, discounts, rewards points, credit facilities at lower interest rates, etc. 
• Do visit only the official website of Vikas Bank for correct Customer Care or Helpline numbers. 

Other important things to note : 

• SMSs from Vikas Bank will always include a header like VIKBNK / VIKASB.
• You do not need to enter a UPI PIN or scan a QR code to receive payments through UPI.